Privacy Statement
This Statement outlines the Privacy Policy for Viessmann North America,
in particular the collection of information, how it is securely retained, with
whom it is shared and how you may access the information.
Privacy Policy
Viessmann is committed to keeping confidential and secure all information that is
obtained from Viessmann Independent Partners, from Viessmann employees, customers
and/or any other third party.
Collection of Information
Viessmann only collects information which you actively provide to Viessmann and
which you ask Viessmann to retain. By using the Viessmann websites you consent to
the collection and retention of your information in accordance with this policy.
Use of Information
Any collected information is used exclusively for Viessmann marketing programs
and/or internal Viessmann purposes, unless you ask us to use your information otherwise.
We share information only with the employees who are responsible to assist you and with
Viessmann Sales Representatives. All Viessmann employees are bound by a Confidentiality Agreement.
Viessmann Sales Representatives have signed a confidentiality clause. We only share information
with other parties if necessary to provide a service to you or where required by law.
Securing Your Information
Your information will be stored electronically or in hard copy and may be accessed by
authorized staff only. Viessmann Sales Representatives may only access the information
when logging onto a personal Sales Representative account that is secured by password.
Any hard copies of your information will be kept under lock. Your information will be
removed from the Viessmann database as soon as you expressly ask for its removal.
Accessing Your Information
To access, change or delete your information, please contact our Marketing Programs Coordinator
Marilyn Healy at hym@viessmann.com
or call 800-505-1223.
Disclaimer
Viessmann is unable to guarantee that information conveyed over the Internet is entirely safe
from access by third parties, be it due to a virus, identity theft or other unauthorized or illegal means.
Viessmann will not be liable for any damage resulting from such access of information.
Viessmann may provide links to other websites, however we are not responsible for content, security
and privacy on other websites.
Policy Changes
Viessmann reserves the right to update this Policy from time to time to reflect feedback
and changes in internal processes and/or legislation. This Policy was last updated on July 16, 2007.
Contact
If you have any questions, comments or concerns, please contact us at
info@viessmann.ca or call 800-387-7373.
