Frequently Asked Questions

What do I get as a VPlus loyalty program member?

VPlus members can earn points by registering installations and attending Viessmann Academy training; redeem points for a range of promotional materials, tools and apparel; and be the first to hear about Viessmann news and promotions.

How can I earn points?

You can earn points for registering your product installations or by registering your team's Viessmann Academy attendance.

When will my points appear on my account after I have submitted a points registration?

Once you have registered your points one of our staff members will review your claim for accuracy and add your points to your account. This will usually take 2 - 3 business days.

What can I use my points for?

Points can be redeemed for Viessmann apparel, tools, signage and sales materials, and gift cards.

Where can I contact someone for help with my account?

If you're having any trouble with your account you can email us at or call us between the hours of 8:30am to 5:00pm Eastern Time, Monday through Friday.