Frequently Asked Questions


What do I get as a V+ loyalty program member?


V+ members can earn points by registering installations and attending Viessmann Academy training; redeem points for a range of promotional materials, tools and apparel; and be the first to hear about Viessmann news and promotions.


How can I earn points?


You can earn points for registering your product installations or by registering your team's Viessmann Academy attendance.


When will my points appear on my account after I have submitted a points registration?


Once you have registered your points one of our staff members will review your claim for accuracy and add your points to your account. This will usually take 2 - 3 business days.


What can I use my points for?


Points can be redeemed for Viessmann apparel, tools, signage and sales materials, and gift cards.


Where can I contact someone for help with my account?


If you're having any trouble with your account you can email us at vplus@viessmann.ca or call us between the hours of 8:30am to 5:00pm Eastern Time, Monday through Friday.