Privacy Statement

This Statement outlines the Privacy Policy for Viessmann North America, in particular the collection of information, how it is securely retained, with whom it is shared and how you may access the information.

Privacy Policy

Viessmann is committed to keeping confidential and secure all information that is obtained from Viessmann Independent Partners, from Viessmann employees, customers and/or any other third party.

Collection of Information

Viessmann only collects information which you actively provide to Viessmann and which you ask Viessmann to retain. By using the Viessmann websites you consent to the collection and retention of your information in accordance with this policy.

Use of Information

Any collected information is used exclusively for Viessmann marketing programs and/or internal Viessmann purposes, unless you ask us to use your information otherwise. We share information only with the employees who are responsible to assist you and with Viessmann Sales Representatives. All Viessmann employees are bound by a Confidentiality Agreement. Viessmann Sales Representatives have signed a confidentiality clause. We only share information with other parties if necessary to provide a service to you or where required by law.

Securing Your Information

Your information will be stored electronically or in hard copy and may be accessed by authorized staff only. Viessmann Sales Representatives may only access the information when logging onto a personal Sales Representative account that is secured by password. Any hard copies of your information will be kept under lock. Your information will be removed from the Viessmann database as soon as you expressly ask for its removal.

Accessing Your Information

To access, change or delete your information, please contact our Marketing Programs Coordinator at or call 1-800-387-7373.


Viessmann is unable to guarantee that information conveyed over the Internet is entirely safe from access by third parties, be it due to a virus, identity theft or other unauthorized or illegal means. Viessmann will not be liable for any damage resulting from such access of information. Viessmann may provide links to other websites, however we are not responsible for content, security and privacy on other websites.

Policy Changes

Viessmann reserves the right to update this Policy from time to time to reflect feedback and changes in internal processes and/or legislation. This Policy was last updated on January 13, 2022.


If you have any questions, comments or concerns, please contact us at or call 1-800-387-7373.